I called 3 companies before kalin. They wanted a call out fee, payment upfront to look for the problem $649... Stop wasting your money and time with scammers call kalin
Electric hot water repairs, 24/7, Campbelltown & Macarthur
No hot water? We can usually fix it today
Most electric hot water faults are a failed element or thermostat, and we can sort those same day.
How a hot water call goes
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Ring us, any hour
Call or text 0412 424 596 and tell us what the system is doing. We run 24/7 across Campbelltown, Camden and Wollondilly.
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We test for the real fault
Element, thermostat, circuit and off-peak wiring all get checked, so you're not sold the most expensive part on a guess.
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Fixed price before parts go in
You get the diagnosis and the repair price up front. No call-out fee and nothing charged just to look.
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Hot showers, guaranteed
Element and thermostat repairs are usually done the same day, with a lifetime workmanship guarantee on what we fit.
Plumber or electrician?
For an electric hot water system, you call a licensed electrician, not a plumber. In NSW, repairs to the electrical parts, the element, thermostat, off-peak wiring and circuit, must be done by a licensed electrician, and you get a Certificate of Compliance when the job's finished. We handle the electrical side. If the tank itself is leaking, or you're on gas or solar, we'll tell you straight that it's a plumber's job rather than charge you to come and look.
- No hot water at all, electric system: Us (element, thermostat or wiring)
- Element or thermostat failed: Us
- Off-peak tariff not heating overnight: Us (metering and circuit)
- Tripping the safety switch when it heats: Us
- Water leaking from the tank or pipes: Plumber
- Gas or solar hot water fault: Gas fitter or plumber. We do electric only
What we fix
Everything on the electrical side of an electric hot water system, around the clock across Campbelltown, Camden, Wollondilly and the wider Macarthur region. Same fixed price before we start, same lifetime workmanship guarantee on all of it, and we test the fault before we quote you a part.
What we check before we quote you
We test to find the real fault rather than guessing at the most expensive part. On an electric storage system that means checking the heating element, testing the thermostat, and confirming the circuit and off-peak wiring are actually delivering power when they should be. Plenty of dead systems are a tripped circuit or a failed thermostat, not the write-off a replacement company will tell you it is.
If it's the element or the thermostat, you're usually back to hot showers the same day. If the tank has corroded through and is leaking, replacement genuinely is the right call and we'll say so. Either way you get the diagnosis and a fixed price before any parts go in.
What you get on every job
- No call-out fees and nothing charged just to look.
- You get a fixed quote in writing before we start, a free safety inspection while we're there, and a lifetime workmanship guarantee on everything we fit.
- A fixed price agreed before the job starts, not a meter running while you watch.
What locals say
arrived at the agreed time, kept me informed on any issues throughout the day... dressed proudly with his company logo
took the time to explain everything clearly... made sure everything was clean and tidy before leaving
professional, punctual, and highly knowledgeable... made sure everything was compliant and safe... The install looks great and works flawlessly
Hot water FAQs
The questions that come up on this job more than any other.
For electric systems, yes. In NSW, repairs to the element, thermostat, off-peak wiring and circuit must be done by a licensed electrician, and you get a Certificate of Compliance afterwards. We're a licensed NSW electrical contractor covering the electrical side of electric hot water across Campbelltown and Macarthur, 24/7.
If it's an electric system and there's no leak, call us first. No hot water is almost always a failed element or thermostat, and that's electrical. Call a plumber if the tank or pipes are leaking or the relief valve is dripping. We'll tell you honestly if it's a plumbing job.
Most electric storage systems last around 10 to 15 years. A failed element or thermostat inside that window is a straightforward same-day repair, not a reason to replace the whole tank. Once a system is past 15 years and needing frequent repairs, replacing it usually becomes the smarter spend.
Usually an element breaking down. As it fails internally it leaks current to earth, and your safety switch does its job and cuts the power. Don't keep resetting it, that's the system warning you. Switch the hot water circuit off at the board and get a licensed electrician to test it.
An element or thermostat repair is far cheaper than a full replacement. We diagnose the fault and give you a fixed repair price before we start. Call 0412 424 596.
Yes. We run 24/7 same-day emergency work across all of Sydney. Cold showers with kids in the house don't wait, so we don't either. Call or text us on 0412 424 596 and we'll get to you.
Get in touch
Talk to the electrician who does the work
Call us and you get us, not a call centre. If it's urgent, ring straight through, day or night. Otherwise send a quote request and we'll come back to you with a fixed price.
- 5.0 stars from 124 Google reviews
- 10+ years in the trade
- 24/7 emergency service
- Lifetime workmanship guarantee
Call direct
0412 424 596
Kalin answers his own phone
info@c3industries.com.au
Replies same day, most days
Send the job details
Get a fixed quote
The quote form is on our contact page
Hours
On site 7am to 3pm
Standard jobs booked in. 24/7 for genuine emergencies.